03 May 2024 10:06 AM
Ordered a new mobile from Sky, credit agreement sent to sign, however, i am unable to open and it shows "whoops, sorry there is a technical error" trylater.....spent 2 hrs with anooerative but still not sorted....not happy
03 May 2024 10:17 AM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.
03 May 2024 11:03 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent @Babsie an invite to chat.
03 May 2024 11:04 AM
Thank you, I have done everything that everyone has done...do you know if anyone actually has managed to sign the agreement via website, my sky etc.
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