Getting really frustrated with Sky mobile now. I have switched provider to them for my mobile phone but have been unable to link my sky id. I have been trying unsuccessfully for the past 5 days. I just keep getting the, 'Whoops, there's been an error' message.
I have followed the instructions on the email, followed the 'trouble signing in' steps on the website (clearing history, different devices etc) and when I have spoken to agents they have both been unable to help me - both on the phone and over chat.
I'm at a loss at what to do now, because if I can't link my Sky Id, I can't sign my credit agreement and therefore can't get my phone.
Has anybody had this issue and actually managed to eventually link their account?
Thanks!
