Discussion topic: Unable to send texts

This message was authored by: diane1703 · ‎25 Jul 2024

Hello

Anyone able to help? I am suddenly unable to send texts. All other services are unaffected.

Thanks

This message was authored by: 63johnw · ‎25 Jul 2024

Hi @diane1703 any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: diane1703 · ‎25 Jul 2024

Hello @63johnw - no error messages or issues showing online with the service in my area

This message was authored by: 63johnw · ‎25 Jul 2024

Try turning your phone off then back on @diane1703 if it's still the same you could call sky on 150 and they will probably suggest a new sim, you can order one yourself via your account or in the my sky app if you want to try that.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: diane1703 · ‎25 Jul 2024

@63johnw Thank you!

Discussion topic: Unable to send texts

Unable to send texts

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