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Discussion topic: Unable to make phone calls or receiving

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This message was authored by Pepe85 This message was authored by: Pepe85

Unable to make phone calls or receiving

Bought a new samsung 24 ultra but unable now to receive calls and making one I maintened my old number but seems to be an issue

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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to make phone calls or receiving

Posted by a Superuser, not a Sky employee. Find out more

Have you transferred a number from a different network to the sky sim that is on this phone or have you moved a Sky sim from a different phone to this one ?

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This message was authored by Stacey2208 This message was authored by: Stacey2208

Re: Unable to make phone calls or receiving

I am having the same issue since receiving my new phone. I can not receive landlines calls to my mobile. I can't find anywhere that can help with the issue

This message was authored by 63johnw This message was authored by: 63johnw

Re: Unable to make phone calls or receiving

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stacey2208  if you can make calls then call sky on 150 so they can investigate. 





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This message was authored by Stacey2208 This message was authored by: Stacey2208

Re: Unable to make phone calls or receiving

I hate calling sky on the phone for ages but I will today as my elderly grandparents are unable to contact me when they need help

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