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Discussion topic: Unable to make or receive calls
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This message was authored by: CLLCO
Message posted on 07 Jul 2026 04:55 PM
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Unable to make or receive calls
I have switched from an Android to an Iphone17, but have kept the SIM (not an esim). I am unable to either make calls or receive calls. Can anyone shed any light on this really frustrating situation please?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jul 2026 04:58 PM
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Re: Unable to make or receive calls
Try refreshing the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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