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Discussion topic: Unable to make or receive calls

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This message was authored by: CLLCO

Unable to make or receive calls

I have switched from an Android to an Iphone17, but have kept the SIM (not an esim).  I am unable to either make calls or receive calls.  Can anyone shed any light on this really frustrating situation please?

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This message was authored by: caesarome

Re: Unable to make or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@CLLCO 

Try refreshing the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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