0

Discussion topic: Unable to make or receive calls

Reply
Avatar for cyril+sneer76
Level 1 icon
What's this?
This message was authored by: cyril+sneer76

Message posted on ‎07 Jan 2025 06:22 PM

Unable to make or receive calls

My calls either keep dropping or the other person can't understand me.

Also struggling to get online when away from home using mobile data. Phone only shows Edge mobile available. 

Report post
Post 1 of 3
269 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎07 Jan 2025 06:24 PM

Re: Unable to make or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@cyril+sneer76 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
265 Views
0 Likes
Reply
Avatar for cyril+sneer76
Level 1 icon
What's this?
Topic Author
This message was authored by: cyril+sneer76

Message posted on ‎07 Jan 2025 06:26 PM

Re: Unable to make or receive calls

Yes, looks like an issue with the mast, again!

 

thanks for the speedy response 👍

Report post
Post 3 of 3
258 Views
0 Likes
Reply
Reply