Discussion topic: Unable to make calls
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 15 Jul 2026 08:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Unable to make calls
I'm using an iPhone 16e with an eSIM , since maintenance yesterday which was meant to be fixed today at 6pm I haven't been able to make or receive any phone calls or texts, has anyone else had this problem and know how to get it fixed tonight ? I haven't young children and one with disabilities it's paramount I'm able to make calls if needed , thanks for reading and appreciate any input
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 15 Jul 2026 08:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unable to make calls
Do any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
Are you able to use wifi calling to make calls ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Aug 2026 01:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unable to make calls
I'm having same issues, it's been like it for nearly a week now
Message posted on 19 Aug 2026 01:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unable to make calls
Have you tried the advice above from @caesarome ?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 19 Aug 2026 01:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unable to make calls
Yes , also spoke to sky on Monday who suggested turning on WiFi calling but that doesn't work. Apparently there is a mast problem. I tried when I was out shopping yesterday and still the same
Message posted on 19 Aug 2026 01:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Unable to make calls
If there is a mast issue updates should appear for you on the link I posted it previous post.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page