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Discussion topic: Unable to make calls
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This message was authored by: oilburner1
Message posted on 25 Apr 2026 04:47 AM
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Unable to make calls
Im not able to make calls. I have to restart my phone then I can make calls
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Apr 2026 05:26 AM
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Re: Unable to make calls
Something to try is to get the network settings sent to your phone.
This should be what you need to do:
Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.
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