Unable to get a PAC code from Sly

[Andy2503]

Ive been trying since last Saturday 2 Nov 24 to get a PAC  code yo move to a new provider. 

Ive tried text to switch, my sky and spoke with 4 advisors so far, each one trlling me itll be resovled shortly, has anybody had any similar experiences.

[caesarome]

@Andy2503 

What is happening when you text for the pac code, do you not get a text back ?

What did the people you spoke to at Sky say ?

[Andy2503]

The text was saying to phone as i have 2 sims on the account, my sky was saying sending a security code to the mobile sim I wss changing, no secrurity code was sent, Ive been refferred to the tech dept on the my last 3 phone calls to sky, needless to say theyve not been in touch.

[caesarome]

@Andy2503 

In that case all you can do is to register a complaint as you should get some feedback about this:

https://www.sky.com/help/complaints