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Discussion topic: Unable to checkout on an online order
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This message was authored by: SWhitts73
Message posted on 17 Sep 2025 05:40 PM
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Unable to checkout on an online order
Good evening,
I'm attempting to checkout a mobile phone and SIM order online, but all I get is this message:
"What if I pay by card?
If you pay by credit card, please call our contact centre on ***********"
(I'm not allowed to type in the number on the forum).
Does anyone have any ideas on this? I have cleared the cache, rebooted and reinstalled the app but with no joy.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Sep 2025 07:21 PM
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Re: Unable to checkout on an online order
Have you called the said number if that applies to you. An alternarive would be to pay by a direct debit.
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