Discussion topic: Unable to checkout on an online order
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Message posted on 17 Sep 2025 05:40 PM
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Unable to checkout on an online order
Good evening,
I'm attempting to checkout a mobile phone and SIM order online, but all I get is this message:
If you pay by credit card, please call our contact centre on ***********"
(I'm not allowed to type in the number on the forum).
Does anyone have any ideas on this? I have cleared the cache, rebooted and reinstalled the app but with no joy.
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Message posted on 17 Sep 2025 07:21 PM
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Re: Unable to checkout on an online order
Have you called the said number if that applies to you. An alternarive would be to pay by a direct debit.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Nov 2025 03:22 PM
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Re: Unable to checkout on an online order
I am having the same issue - there is no button to action anything. Anyone else having this problem?
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