Unable to call or receive calls

[JakeSimper]

Since this morning, I have been unable to make any phone calls or recieve any in return. I have converted my SIM to and eSIM but this hasn't heleped the situation at all. 

This is really fustrating as I rely on being able to use my hpone for work. 

[Greenfingers001]

Hi there @JakeSimper , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147