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Discussion topic: Unable to activate eSim

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Avatar for OIOIOIO
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This message was authored by: OIOIOIO

Message posted on ‎17 Feb 2026 05:27 PM

Unable to activate eSim

New contract. moved number over. SMS from sky says it is active. Cannot active esim. Iphone 17 pro. chat closed now.

Help fix, website poorly laid out, confuising.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎17 Feb 2026 05:43 PM

Re: Unable to activate eSim

Posted by a Superuser, not a Sky employee. Find out more

@OIOIOIO 

Does this link help:

 

https://www.sky.com/help/articles/esim-sky-mobile-activate-and-install

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