Discussion topic: Trying to resend old device
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Message posted on 12 Nov 2024 10:22 AM
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Trying to resend old device
I am unable to use the pacakging sent in my new device delivery. It doesn't work, won't make up a box.
Please can you resend me a new packaging to enable me to return my old device as I am now past the 14 days of return
thanks
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Message posted on 12 Nov 2024 10:26 AM
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Re: Trying to resend old device
As we are customers here if you can not get your hands on packaging yourself then call Sky on 150 about this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Nov 2024 10:26 AM
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Re: Trying to resend old device
Hi @Julia39 you will need to call sky on 150 to arrange this can't be done here. They will also need to extend the return window, again this can only be done on the phone.
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