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Discussion topic: Trying to activate new SIM card

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This message was authored by Macaroo This message was authored by: Macaroo

Trying to activate new SIM card

I have just received my new SIM card and am following instructions on Sky website but when I put in my mobile number, it comes up as an error.   I left it overnight and tried again this morning but still the same message comes up.

 

Is there a contact number I can call and speak to someone in Sky?   Trying to get a contact number on the website is like finding a needle in a haystack!

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This message was authored by caesarome This message was authored by: caesarome

Re: Trying to activate new SIM card

Posted by a Superuser, not a Sky employee. Find out more

@Macaroo 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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Macaroo
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This message was authored by Macaroo This message was authored by: Macaroo

Re: Trying to activate new SIM card

Thank you so much, I will try this and fingers crossed I will get all sorted.

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