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Discussion topic: Transfer sim to new device

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Avatar for Clare+and+Lee
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This message was authored by: Clare+and+Lee

Message posted on ‎18 May 2026 09:33 PM

Transfer sim to new device

I have upgraded my phone from Samsung S23 to Samsung S26. The S26 keeps saying transferring SIM. How long should this take?
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎18 May 2026 09:54 PM

Re: Transfer sim to new device

Posted by a Superuser, not a Sky employee. Find out more

Did you eject the SIM from the S23 and put it in the S26?  Or is it eSIM?

I am just another Sky customer and my views are my own even if you don't like the answers
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