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Discussion topic: Transfer number to new sky iphone

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Message posted on ‎04 Mar 2025 09:10 PM

Transfer number to new sky iphone

I have transferred all information from old iPhone 13 to new iPhone 16 but number hasn't transferred to iphone16. 
please advise.

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Message posted on ‎04 Mar 2025 09:16 PM

Re: Transfer number to new sky iphone

Posted by a Superuser, not a Sky employee. Find out more

@Susie491  Are you using your original Sky Mobile sim?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎04 Mar 2025 09:17 PM

Re: Transfer number to new sky iphone

It's my original sim as it's my usual number 

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Message posted on ‎04 Mar 2025 09:27 PM - last edited: ‎04 Mar 2025 09:27 PM

Re: Transfer number to new sky iphone

Posted by a Superuser, not a Sky employee. Find out more

Have you ejected the SIM from your old phone and put it in your new one?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎04 Mar 2025 09:29 PM

Re: Transfer number to new sky iphone

No! The reason is is because the iphone16 doesn't physically take a SIM card .

i may have to ring sky iinstead.

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Message posted on ‎04 Mar 2025 09:30 PM

Re: Transfer number to new sky iphone

Posted by a Superuser, not a Sky employee. Find out more
@Susie491 wrote:

No! The reason is is because the iphone16 doesn't physically take a SIM card .

i may have to ring sky iinstead.

Oh yes it does...

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎04 Mar 2025 09:34 PM

Re: Transfer number to new sky iphone

Ok! In that case then, I just transfer my sim to new iPhone 16 and everything should be good to go., or do I still need to contact sky?

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Message posted on ‎04 Mar 2025 09:37 PM

Re: Transfer number to new sky iphone

Posted by a Superuser, not a Sky employee. Find out more
@Susie491 wrote:

Ok! In that case then, I just transfer my sim to new iPhone 16 and everything should be good to go., or do I still need to contact sky?

Yes, simply move the SIM across.  No reason to contact Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎04 Mar 2025 09:38 PM

Re: Transfer number to new sky iphone

Okay thank you. 
I presumed because everything transferred over I was good to go but clearly not! 

Susie491_0-1741124329466.png

 

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