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Discussion topic: This months payment

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Avatar for Shannon040405
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This message was authored by: Shannon040405

Message posted on ‎16 Jan 2025 01:07 AM

This months payment

I don't get why my payment has gone up to £57 from £16 I've been having trouble with yourselves with my payments I'm not happy with the service and will be requesting a refund as this is the 3rd issue I have had !

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎16 Jan 2025 06:15 AM

Re: This months payment

Posted by a Superuser, not a Sky employee. Find out more

@Shannon040405 
You aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers. We obviously can't see your bills. Check your latest bill and compare it with an older one and see where it differs.

 

Any roaming / any calls to non inclusive numbers / any premium numbers dialled / any mms messages sent etc ? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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