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Discussion topic: Terrible coverage

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This message was authored by: Anonymous

Message posted on ‎10 Feb 2025 01:27 PM

Terrible coverage

Hi I was told that my coverage would be just as good as when I was with Vodafone. I have been trying to contact yous regarding my issues. I am constantly loosing internet. I may have 5g the day before in the same place and the next day I have no coverage at all. Sometimes I can't even have a phone call. I was hoping to get a new iPhone with you guys however I will not unless this is fixed.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎10 Feb 2025 01:30 PM

Re: Terrible coverage

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

This is a customer helps customer community so you are not talking to Sky by posting here.

 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Feb 2025 01:30 PM

Re: Terrible coverage

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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