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Discussion topic: Technical difficulties error message

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This message was authored by: LFab

Technical difficulties error message

New customer, been trying to activate my SIM for the past couple of hours - but with no luck as I keep getting an error for "technical difficulties"

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This message was authored by: 63johnw

Re: Technical difficulties error message

Posted by a Superuser, not a Sky employee. Find out more

Hi @LFab  if you don't have another phone to use to call sky then try contacting them via the social media links at the bottom of this page for help. 

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This message was authored by: caesarome

Re: Technical difficulties error message

Posted by a Superuser, not a Sky employee. Find out more

@LFab 

Make sure all your detais are filled in here so that nothing like your first or surname is missing:

 

https://www.sky.com/mydetails/account-info

 

If this is correct then you will have to find a way to either call Sky or perhaps contact them via one of the social media links at the bottom of this page.

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This message was authored by: Hopkins2

Re: Technical difficulties error message

Same here for me. It's so frustrating. Was on phone for 90 mins yesterday buying the phone and it nearly drove me insane.

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This message was authored by: LFab

Re: Technical difficulties error message

I do have another phone and will try to contact them tomorrow in case I don't manage to make it work through the link(s).

 

It's quite frustrating tho, and as a new customer it really makes me question my choice.

Oh well, fingers crossed this is gonna work *at some point*...

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