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Discussion topic: Technical Difficulties on the app & wesbite

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This message was authored by: xljharrison

Technical Difficulties on the app & wesbite

Hi there, 

 

I'm trying to order an iPad through sky mobile... credit check and signing documents was all accepted..

However when I go to make my upfront payment, there is a constant message that says "It's us, not you. Sorry we're having technical difficulties. Please try again later."

 

I've cleared all my history & cache etc, then it let's me sign the documents again then the message pops up repeatedly if I even try to view my order, unless to close the app/browser and clear the information again. I've tried this probably 8 times now with no luck.

 

Anyone know the solution for this?

Many Thanks 🙂 

 

 

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This message was authored by: caesarome

Re: Technical Difficulties on the app & wesbite

Posted by a Superuser, not a Sky employee. Find out more

@xljharrison 

You will have to call Sky to get the order placed so 150 is the number to call Sky on from a mobile that has a Sky sim in it.

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