Discussion topic: Technical Difficulties on the app & wesbite
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Message posted on 26 Apr 2026 12:05 PM
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Technical Difficulties on the app & wesbite
Hi there,
I'm trying to order an iPad through sky mobile... credit check and signing documents was all accepted..
However when I go to make my upfront payment, there is a constant message that says "It's us, not you. Sorry we're having technical difficulties. Please try again later."
I've cleared all my history & cache etc, then it let's me sign the documents again then the message pops up repeatedly if I even try to view my order, unless to close the app/browser and clear the information again. I've tried this probably 8 times now with no luck.
Anyone know the solution for this?
Many Thanks 🙂
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Message posted on 26 Apr 2026 12:08 PM
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Re: Technical Difficulties on the app & wesbite
You will have to call Sky to get the order placed so 150 is the number to call Sky on from a mobile that has a Sky sim in it.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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