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Discussion topic: Taken £61 out instead of £51

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This message was authored by: Shall74

Message posted on ‎17 Nov 2025 02:27 PM

Taken £61 out instead of £51

Wanna know why took more money out this month

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎17 Nov 2025 02:29 PM

Re: Taken £61 out instead of £51

Posted by a Superuser, not a Sky employee. Find out more

@Shall74 

We obviously can't see your bills. Compare it to a previous one to see where it differs. It usually involves roaming charges, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending.

 


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This message was authored by: Shall74

Message posted on ‎24 Nov 2025 01:35 PM

Re: Taken £61 out instead of £51

Was £53 now £61 why

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This message was authored by: Daniel0210

Message posted on ‎24 Nov 2025 01:37 PM

Re: Taken £61 out instead of £51

Posted by a Superuser, not a Sky employee. Find out more

@Shall74 
We are customers on here and this is a customer ➡️ customer discussion forum where we try to help other Sky customers. I’m afraid you aren’t communicating with Sky by posting on here.

 

I have already answered that question in the first reply. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on ‎24 Nov 2025 01:43 PM

Re: Taken £61 out instead of £51

Posted by a Superuser, not a Sky employee. Find out more
@Shall74 wrote:

Was £53 now £61 why

@Shall74 

On the MySky app compare this bill to your previous one, so what is the difference. Has your sim deal finished as these are for 12 months only.

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