0

Discussion topic: Switching from EE to Sky

Reply
This message was authored by: TomM99

Switching from EE to Sky

Random one - switched over from EE last weekend and now have two e-sims in my phone - the number I want to keep and a new one which I guess is a Sky number. 

Shouldn't it just be one number?  I also have nothing like the coverage I'm supposed to receive on the coverage checker.  

Disappointed so far. 

Reply

All Replies

This message was authored by: caesarome

Re: Switching from EE to Sky

Posted by a Superuser, not a Sky employee. Find out more

@TomM99 

Can you not select the one you want as your primary number ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for TomM99
Level 1 icon
Topic Author
This message was authored by: TomM99

Re: Switching from EE to Sky

The number I've carried across still says EE when I check in Mobile Service. 

The 'new' number says it's Sky.  

This message was authored by: caesarome

Re: Switching from EE to Sky

Posted by a Superuser, not a Sky employee. Find out more

Has Sky told you that the number has been transferred over from EE, note that this does not happen at the weekends so Monday would be the earliest this would happen depending on when you gave Sky the pac code.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for TomM99
Level 1 icon
Topic Author
This message was authored by: TomM99

Re: Switching from EE to Sky

Yes indeed.  Have them the PAC code when I signed up for Sky Mobile and my EE account is now closed.  

Just find it a bit weird that the phone is still showing two esims. 

Reply