Swapping from physical sim to esim

[Skull62]

I've just swapped my sim to an esim and kept my number, but what happens with my payment, do I pay for both or just the esim and do I cancel the physical one, I am new to this and wonder how does my data plan work, does it now transfer to the esim or do I have to select a new plan please

[caesarome]

@Skull62 

Did the physical sum have the same nu

bwr as the eSIM or do you have a new number ?

If you do have a new number then you will need to call Sky on 150 to put in your notice to cancel the physical one which you can do if you have had it for 12 months or more.