I have sent my old phone back with the prepaid box and Royal Mail said it has been delivered but nothing showing up on my sky account. Should I be concerned or is it normal for sky to take awhile.
The norm is about 3 weeks for the device to be delivered, processed, checked for damage and valuation confirmed.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
