Discussion topic: Swap box/ return label not received

This message was authored by: Tutti89 · ‎04 Sep 2024

When I recieved my phone the outer box was ripped, I have not received a box or cable to return it. Please can you help with this

This message was authored by: caesarome · ‎04 Sep 2024

As we are customers here you will need to call Sky so they can get a label (and packaging if you do not have your own) sent to you. The number to call them on from a phone that has a Sky sim in it is just 150.

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This message was authored by: Chelxsea2012 · ‎05 Sep 2024

Need to return my Samsung phone as I have the new Google phone now. I have cleared the phone to return. I have a box but no label

This message was authored by: caesarome · ‎05 Sep 2024

@Chelxsea2012

If there was no label on the inside of the box then you will need to follow the advice given in the post above yours.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Swap box/ return label not received

Swap box/ return label not received

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