Discussion topic: Stolen phone
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Message posted on 05 Jun 2025 10:57 AM
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Stolen phone
Can someone please help me my phone has been stolen and it's one of your devices and I am being told it isn't insured
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All Replies
Message posted on 05 Jun 2025 11:00 AM
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Re: Stolen phone
Your device is not necessarily insured. If you haven't taken out specific insurance through a company (such as Domestic and General trading as Sky Protect) it may be covered on your house insurance?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 05 Jun 2025 11:00 AM - last edited: 05 Jun 2025 11:00 AM
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Re: Stolen phone
See here: https://www.sky.com/help/articles/lost-or-stolen-sky-mobile
If you don't have insurance then you will have to continue paying for it until the outstanding credit is cleared.
Message posted on 05 Jun 2025 11:57 AM
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Re: Stolen phone
You might want to register the stolen device here:
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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