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Discussion topic: Still not received

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This message was authored by: Jburden

Still not received

Ordered iPhone 17 1 tb on 19th Sept still not recievd and no updates to when it will be delivered. I chose the silver cos it was in stock amd now nothing please can someone get back to me and let me no what's actually happening
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This message was authored by: Daniel0210

Re: Still not received

Posted by a Superuser, not a Sky employee. Find out more

@Jburden 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

No one from Sky will contact you as a result of posting on here. Any Sky account/s you may have are not linked to your Community Forum username so no one knows who you are. You need to instigate contact.

 

As customers we have no insight into delivery timescales or stock levels.

After credit checks have been completed the most up to date information on your order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD if you’re in the UK) which should have details of your 1 hour delivery time slot. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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