12 Feb 2025 04:40 AM
Rang sky mobile and asked for a new esim, followed the instructions given and keyed in the code that was sent to me via email.
Now I can't ring out or send msgs or anything on my phone - it's been like this since 730pm this evening
12 Feb 2025 04:51 PM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Feb 2025 07:59 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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