Discussion topic: Still no eSIM activation
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Message posted on 12 Feb 2025 04:40 AM
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Still no eSIM activation
Rang sky mobile and asked for a new esim, followed the instructions given and keyed in the code that was sent to me via email.
Now I can't ring out or send msgs or anything on my phone - it's been like this since 730pm this evening
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All Replies
Message posted on 12 Feb 2025 04:51 PM
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Re: Still no eSIM activation
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 15 Feb 2025 07:59 AM
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Re: Still no eSIM activation
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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