@JaneL1 wrote:
I have a spend cap on- I am out of contract but have kept my phone which is still relatively new
'out of contract' isn't relevant here. The dataplan is covered by contract terms.
I have been charged £80 for data roaming when I put a spend cap on.
what is the point of a spend cap is not adhered to?
Assuming the appropriate cap was sent before using the device then you have a good argument to call Sky (on 150) and ask them to remove the charges. Note: there a TWO spendcaps, see here: https://www.sky.com/help/articles/sky-mobile-spend-caps
Sounds like a Rest of World location where data charges can be incurred extremely quickly.
I am just another Sky customer and my views are my own even if you don't like the answers
