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Discussion topic: Sky

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This message was authored by Stephen2196 This message was authored by: Stephen2196

Sky

hi I can't link my sky mobile account 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky

Posted by a Superuser, not a Sky employee. Find out more

@Stephen2196 

What is happening when you try to ?

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Stephen2196
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This message was authored by Stephen2196 This message was authored by: Stephen2196

Re: Sky

Whoops, there's been an error

Sorry, we are experiencing some technical difficulties, please try again later.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky

Posted by a Superuser, not a Sky employee. Find out more

@Stephen2196 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Sky

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Stephen2196  an invite to chat.

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