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Discussion topic: Sky si

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Avatar for Lottie62
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This message was authored by: Lottie62

Message posted on ‎21 Mar 2026 11:16 AM

Sky si

 Iv just changed to sky sim and not able to get a signal to make recieve call when I looked into getting sky sim it said I would have good signal 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎21 Mar 2026 11:30 AM

Re: Sky si

Posted by a Superuser, not a Sky employee. Find out more

@Lottie62 

Presuming you have activated the sim…

Any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎21 Mar 2026 03:51 PM

Re: Sky si

Posted by a Superuser, not a Sky employee. Find out more
@Lottie62 wrote:

  when I looked into getting sky sim it said I would have good signal 

A SIM card doesn't make a connection at all.  Sky Mobile service is carried on the O2 cellular network: actual performance will depend on local masts, location and the handset itself.

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