Sky network

[Bowny04]

Unable to make calls texts or use data, so means I can't contact sky for help.. can't sign in as I don't receive any code for the 2 step verification.. Was working before but for some reason I don't seem to be about to do anyyornget any help from sky as all I get is I'm not registered to network when I was before so I don't know if it's a esim problem or what

[caesarome]

@Bowny04 

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

[TinyDogMum]

I have exactly the same problem, is yours resolved now

[Sd1990]

I am the same, no signal at all

[63johnw]

@TinyDogMum  And @Sd1990 have you used the link above to check for issues ?

[mcksco]

Might be similar to an issue I had. Try this:

https://helpforum.sky.com/t5/Sky-Mobile/Emergency-calls-only/m-p/5324216/highlight/true#M297838

[TinyDogMum]

My mobile account has been suspended.  My account is up to date, I owe nothing.  I cannot make or receive calls not even to 150. Msg sky for help and they tell me to call them 🙄🙄

I have been without phone for over a week now and seriously need this sorted asap, tried pretty much everything 

[Daniel0210]

@TinyDogMum 

Do you get a message saying you need to make a payment when you call?