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Discussion topic: Sky network turned off

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Avatar for cfgridley
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This message was authored by: cfgridley

Message posted on ‎15 Aug 2026 12:44 PM

Sky network turned off

I have sky mobile for 6 weeks now. But today my network has switched to EE my old provider for no reason whatsoever. I don't have an account with EE so nothing is working except for internet. 

any ideas how to get in touch with sky to resolve this?  The chat bot won't let me speak to anyone. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎15 Aug 2026 01:10 PM

Re: Sky network turned off

Posted by a Superuser, not a Sky employee. Find out more

@cfgridley 

I take it you have rebooted your phone, if so and this hasn't fixed it then you might need to reset the network settings.

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