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Discussion topic: Sky mobile

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Avatar for YvonneDavies
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This message was authored by: YvonneDavies

Message posted on ‎16 Jul 2026 05:14 PM

Sky mobile

Hi im having problems linking my accounts I moved home 4 months ago and took my mobile sim plan with me then re ordered home broadband and it was supposed to have been linked to my mibile sim account but when i log into the app i can only see my broadband account. When i try to link them together it wont let me why
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎16 Jul 2026 05:23 PM

Re: Sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@YvonneDavies 

Are you trying to link your new broadband account to your Sky ID as you do not link it directly to your mobile ID.

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