Sky mobile

[Nige0986]

I am trying to speak to someone re mobile upgrade but can't get past the infuriating robot when I ring. How do I get to speak to an actual living person it surely shouldn't be this difficult???? 

[Daniel0210]

@Nige0986 
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[lainy1974]

It's ridiculous can't speak to a human why

[caesarome]

When you call Sky on 150 @lainy1974 the tip is to say nothing to the bot so have you tried this ?

[Daniel0210]

@lainy1974 

Unless your services are restricted follow the advice in my earlier post.