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Discussion topic: Sky mobile upgrade

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This message was authored by: Sam218

Sky mobile upgrade

I can't get this error message when going through a sky upgrade , this has been the last week now , is anyone else getting this and if so how u get around it 

 

the error keeps saying Technical error , it's not you it's us , try refreshing the page or link below 

 

nothing is working 


Anybody got any ideas what I need to do 

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This message was authored by: Daniel0210

Re: Sky mobile upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Sam218 wrote:

Anybody got any ideas what I need to do 


@Sam218 

Call Sky and an agent can process the upgrade order for you. Just call 150 from your current Sky mobile.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: tylergomez

Re: Sky mobile upgrade

Calling is fine. but some of us (with small children) would find it much easier to get the info we need online. I get the same error message and have tried on 3 different devices 

This message was authored by: caesarome

Re: Sky mobile upgrade

Posted by a Superuser, not a Sky employee. Find out more

@tylergomez 

If you can't get past whatever the error is then calling will be the only way to you your upgrade processed.

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