Discussion topic: Sky mobile plan not showing up within my account, SKY ID is linked
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Message posted on 17 Sep 2025 11:43 AM
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Sky mobile plan not showing up within my account, SKY ID is linked
Hello there, after some help.
My sky mobile plan doesnt show up in my sky account. my contract is coming to an end but i cant see the plan within my products/plans.
Sky id is already linked.
Please help!
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Message posted on 17 Sep 2025 11:45 AM
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Re: Sky mobile plan not showing up within my account, SKY ID is linked
Hi @woodley this sounds like the plan was, for whatever reason, ordered on a different account. If you are certain you are using the correct login/account details then you will need to call sky on 150 for help.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 17 Sep 2025 12:25 PM
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Re: Sky mobile plan not showing up within my account, SKY ID is linked
I dont believe it was, as i have the order confirmation and details in my email. this is the same email address im using to sign in.
Very confusing!
Message posted on 17 Sep 2025 12:56 PM
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Re: Sky mobile plan not showing up within my account, SKY ID is linked
You will have to contact them about this, perhaps via the social media links at the bottom of this page for help.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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