Sky mobile credit agreement keeps cancelling

[JohnRuss61]

I have been trying to take out a new iphone 17 pro all days, agreed a sim deal but when I pay the upfront cost for the phone & they send me the credit agreement to sign, i am clicking on the link & clicking "Yes, continue" to the affordability question & it is cancelling the credit agreement. I have done this twice now & paid the upfront fee twice & it keeps cancelling. Dont know what else I can do

[caesarome]

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@JohnRuss61 wrote:

 i am clicking on the link & clicking "Yes, continue" to the affordability question & it is cancelling the credit agreement.

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You might need to call Sky about this as it isn't clear if it is a website glitch, which it could be, or that you are failing the credit check that takes place.

[JohnRuss61]

They are saying its nothing to do with credit, saying its on my end, i'm not willing to pay again to try again so theyve lost a sale