Sky mobile bill help

[Ryleyrys]

Hello, do do I pay my bill on this date? 16th of August as I am confused when to pay it. Thanks. 

 

[caesarome]

@Ryleyrys 

That is correct, that bill will be paid on 16th July via the payment method you should have setup on your account like a direct debit or credit or debit card. If you have this set up then you should not need to and should not make a manual payment as Sky will take it automatically from you.

[Ryleyrys]

Don't you mean August 16th as it says August 

[63johnw]

Hi @Ryleyrys  my billing period is from 23rd to 222nd of each month and my payment date is the 26th of the month, so looking at what you have posted you should have had a bill about the 19th July and that bill showing will be due on the 19th August unless there is an error. If you still aren't sure then call sky on 150 for more help. 

[caesarome · Accepted solution]

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@Ryleyrys wrote:

Don't you mean August 16th as it says August 

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Yes sorry @Ryleyrys I did mean the 16th August as it should be taken on that day which is a Friday or a few days later from Monday onwards.

[Ryleyrys]

Thank you very much, I appreciate it. I was a little confused.