Sky mobile app Sim replacement

[Shahzad2]

Hi I am trying to order my replacement SIM card through the sky app but now there is no option to order it from the app. Why is that?

[63johnw]

Hi @Shahzad2  if there is no option available for you online then you will need to use Skys social media channels at the bottom of this page or use a different phone to call sky to order your replacement. 

[Mr+Flibbles+86]

Hi there @Shahzad2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[caesarome]

@Shahzad2 

Does this link work for you:

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim

[Tom-W19]

Hi @Shahzad2 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.