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Discussion topic: Sky app

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Avatar for David+Summerbell
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This message was authored by: David+Summerbell

Message posted on ‎07 Oct 2025 01:53 PM

Sky app

I've been trying now for 2 days to upgrade my mobile phone
get right to the end of credit check and up pops the error sign "sorry it's not you it's us"

what is going on?

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Superuser
This message was authored by: 63johnw

Message posted on ‎07 Oct 2025 01:54 PM

Re: Sky app

Posted by a Superuser, not a Sky employee. Find out more

Hi @David+Summerbell  if that keeps happening then your only option is to call sky on 150 so they can help with your order. 

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