Discussion topic: Sky Piggybank data, able to roll-over data but the data shown on account is not increasing

This message was authored by: sgcp · ‎18 Apr 2023

Hi

I've tried rolling over 4GB of data onto my mobile plan, this looks to have been sucessful in terms of no errors when adding - however the data figures on the product page are not increasing correctly, it old seems to have added a fraction of data i.e. 0.4 GB instead of 4 GB

Is anyone able to help?

I updated this earlier and also cleared site data & ensured that all coockies are allowed to stop any blockers.

Cheers

This message was authored by: caesarome · ‎18 Apr 2023

I would give it 24 hours to see if it catches up if not give Sky a call on the free 150 number for help.

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This message was authored by: TomG1985 · ‎18 Apr 2023

I am having the same issue. Just topped up 10gb, they have gone from the bank and there is a log of them being used, but no data showing.. can't use the interest 🤯

Discussion topic: Sky Piggybank data, able to roll-over data but the data shown on account is not increasing

Sky Piggybank data, able to roll-over data but the data shown on account is not increasing

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Re: Sky Piggybank data, able to roll-over data but the data shown on account is not increasing

Re: Sky Piggybank data, able to roll-over data but the data shown on account is not increasing

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