Sky mobile carelessly left me helpless by cutting off my call whilst trying to get replacement flights, due to my existing travel being cancelled due to the Middle East conflict. You've exceeded the roaming 'fair usage level' hang on I was on hold for a lengthy time due to the fact thousands of flights have been cancelled including mine, I'm in the airport with no way to contact anyone, my airline uses a sister company from the airport I was at they were informed by Emirates to tell passengers to contact Emirates directly to continue their journey, but Sky stopped that, oh and it's 1am so nobody available at Sky, the help bot won't connect me to anyone, dialling either the call support from abroad number the country I was in number for Sky. No sorry it doesn't work.
Thank you Sky for making an already stranded person even more isolated.
My contract is at the rolling stage as are my families mobiles. When I finally get home these will all be ended.
16 years never a missed payment or a late payment, but let down massively in my time of need. How about a message to say you've reach the roaming limit, to continue this call you will be charged. It then give the option to continue or hang up.
No just leave me stranded
