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Discussion topic: Sim

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This message was authored by: Amelia20191

Message posted on ‎04 Mar 2026 05:31 PM

Sim

Hello I received my brand new iPhone 16e with eSIM on the 24th February was told it was faulty so today received a SIM card I haven't been able to text or make calls as my old provider cut me off . Is there anyone on here that can help me step by step please 

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Message posted on ‎04 Mar 2026 05:34 PM

Re: Sim

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@Amelia20191 

Have you activated the sim ?

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This message was authored by: Amelia20191

Message posted on ‎04 Mar 2026 05:45 PM

Re: Sim

No 

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This message was authored by: caesarome

Message posted on ‎04 Mar 2026 07:28 PM

Re: Sim

Posted by a Superuser, not a Sky employee. Find out more

@Amelia20191 

You do need to activaye the Sky sim which you should be able to do here:


https://www.sky.com/myaccount/mobile/activate-sim/1/with-code

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