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Discussion topic: Sim

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Avatar for Barry+25
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This message was authored by: Barry+25

Message posted on ‎06 Aug 2025 12:39 PM

Sim

Tried to order a sky sim as joining sky mobile soon but got different people giving different days on when it arrive and my Sky says it arrived but it hasn't. 
where has the special phone number gone from Sky for people with health problems. 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎06 Aug 2025 12:47 PM

Re: Sim

Posted by a Superuser, not a Sky employee. Find out more

@Barry+25  Are you registered with the accessibility team?  https://www.skyaccessibility.sky/

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Barry+25

Message posted on ‎06 Aug 2025 12:58 PM

Re: Sim

Thanks yes I registered with sky accessibility but when phoned about Sky mobile someone from a call centre in India answered but English was bad so I ask at a Sky shop in my shopping centre. 

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Message posted on ‎06 Aug 2025 01:06 PM

Re: Sim

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@Barry+25

Does your account say it is has arrived or that is has been dispatched as these are sent by Royal Mail so should take more than a few days from being dispatched to be with you.

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