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Discussion topic: Sim won't work

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JoJoDale
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Sim won't work

‎12 Jul 2023 10:07 PM

Got a tablet today on contract sim won't work
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caesarome
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Superuser
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Re: Sim won't work

‎12 Jul 2023 10:18 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you activated it and if you have does anything appear here for you:

 

https://www.sky.com/help/servicestatus/your-services/mobile

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JoJoDale
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Re: Sim won't work

‎12 Jul 2023 10:21 PM

Yes activated the sim earlier was working but now stopped 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sim won't work

‎12 Jul 2023 10:30 PM

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

and if you have does anything appear here for you:

 

https://www.sky.com/help/servicestatus/your-services/mobile

 

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JoJoDale
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Re: Sim won't work

‎12 Jul 2023 10:31 PM

Yeah I have done this that's all fine 

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caesarome
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Re: Sim won't work

‎12 Jul 2023 10:41 PM

Posted by a Superuser, not a Sky employee. Find out more

You might have already tried this but have you tried rebooting your tablet ?

 

If that doesn't work order yourself a replacement sim to see if it will work when it turns up:

 

https://www.sky.com/help/articles/replacement-sim

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JoJoDale
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Re: Sim won't work

‎12 Jul 2023 10:43 PM

Yes done this a few times worked for a while but stopped 

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