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Discussion topic: Sim has No Signal

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This message was authored by: arfie

Message posted on ‎01 Jan 2025 12:08 PM

Sim has No Signal

My sim has no signal so I can't call or connect to Internet without broadband. The sim is installed in my tablet

 

 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎01 Jan 2025 12:12 PM

Re: Sim has No Signal

Posted by a Superuser, not a Sky employee. Find out more

@arfie  Did you activate the sim when you received it?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: arfie

Message posted on ‎01 Jan 2025 12:16 PM

Re: Sim has No Signal

Yes, it has been working for years. It has suddenly stopped. 

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This message was authored by: caesarome

Message posted on ‎01 Jan 2025 12:17 PM

Re: Sim has No Signal

Posted by a Superuser, not a Sky employee. Find out more

@arfie 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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