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Discussion topic: Sim deal

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Avatar for Emma+G80
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This message was authored by: Emma+G80

Message posted on ‎25 Dec 2025 11:57 AM

Sim deal

My sim contract has ended and I have seen a special deal for VIP members. Can I switch my sim contract to the new deal if my phone itself still has 12 months contract left?
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎25 Dec 2025 11:59 AM

Re: Sim deal

Posted by a Superuser, not a Sky employee. Find out more

Hi @Emma+G80  yes you can but that new sim/plan will come with a new number. The only way to transfer your current number to that sim is to port it with a PAC to a different network on PAYG then port it back to the new sim. If you just decide to get the new number you would need to call sky on 150 to cancel the old sim. 

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This message was authored by: GD1

Message posted on ‎25 Dec 2025 11:59 AM

Re: Sim deal

Posted by a Superuser, not a Sky employee. Find out more

@Emma+G80  You can choose a new deal but beware it will come with a new number, you can't easily transfer your number from one Sky sim to another.

 

As long as you've had the original sim for more than 12 months you can cancel this.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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