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Discussion topic: Sim card

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Avatar for Rosie_Cowan
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This message was authored by: Rosie_Cowan

Message posted on ‎05 Oct 2026 12:51 PM

Sim card

I recently received new phones for myself and my husband. Unfortunately I managed to order a new sim which is not required. The sim also came with a monthly fee. How do I cancel the package and return sim
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎05 Oct 2026 12:58 PM

Re: Sim card

Posted by a Superuser, not a Sky employee. Find out more

@Rosie_Cowan 

If you didn't activate the sim then it will be cancelled, if you did activate it then call sky in 150. It doesn't need to be returned to sky.

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