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Discussion topic: Sim card

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Avatar for Simonbryant
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This message was authored by: Simonbryant

Message posted on ‎17 May 2026 05:04 PM

Sim card

I have not received my new sim card
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎17 May 2026 05:09 PM

Re: Sim card

Posted by a Superuser, not a Sky employee. Find out more

@Simonbryant 

They are sent via Roayla Mail so should come within a few working days so when did you order it and what shows here:


https://www.sky.com/ordertracking

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This message was authored by: Nikita16

Message posted on ‎18 May 2026 12:06 PM

Re: Sim card

Can't install my e sim

 

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This message was authored by: 63johnw

Message posted on ‎18 May 2026 01:50 PM

Re: Sim card

Posted by a Superuser, not a Sky employee. Find out more
@Nikita16 wrote:

Can't install my e sim

 

Hi @Nikita16  firstly have you checked your phone is compatible with sky esim ? Have a look here for how to install a compatible esim. 

https://www.sky.com/help/articles/esim-sky-mobile

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